Fort Mill Auto Repair

4 Years Anniversary
(803) 281-3993updated hours:
Mon - Fri: 7:30 AM - 5:30 PM
5

I LOVE this place. I've been twice now for A tire issue and a part falling off due to unfinished service from another shop and I've been met with the friendliest and promptest service I could have requested. The pricing was completely reasonable and I didn't have to follow up because both jobs were done correctly the first time. Thank you so much for always getting me back on the road.

5

Took the car into the bay at the scheduled time to perform a wheel alignment. The mechanic noticed an item or two that we're monitoring but overall this was a pleasant and efficient experience.

5

The gentleman that helped me out at the desk was very helpful because I had had a flat tire when I walked out to my car to go to lunch and they fixed it when I got off at 1 o'clock I would highly recommend you guys to my friends and I will continue to use y'all to do some work on my car

5

1

towed my truck in after i was quoted 120 to set the timing on my 5.7....ONLY ! 10 min after they received it,they proceed to tell me that itll take 3 hrs and that there are more problems than what i told them. little do you know; ive rebuilt this truck with my bare hands, so ik everything about it. youll not scam me outta hard earned money....shame shame. the only thing needing timed was the distributor.....i told you that when we talked. and yes....i found DECENT shop that took care of my needs and it CERTAINLY didnt take 3hrs....💯

Mr. Harrison, We provided our hourly cost over the phone and that once we received the vehicle we would provide a more detailed estimate on how long the repair would take. This vehicle requires to remove the timing cover to place the vehicle in top dead center (TDC) which has a book time of 3+ hours. We were very straight forward and honest about the cost once we received the vehicle and did not start the process and then increase the price, which would be very wrong. We hope you were able to find someone to provide you the service and price you were expecting. Gregg (Owner)

- Honest-1 Auto Care Fort Mill
5

1

I brought my car in because of a defective rear oxygen sensor on the exhaust system. They quoted me $363 which included 0.7 hours labor. After they got the car on the lift, they called me into the shop because they found a problem. The wiring harness was ripped and destroyed. The mechanic said he tried to unscrew the sensor but it was crossed threaded. Now they would have to drop the exhaust system to complete the repair for an additional 5-6 hours of labor. I said that he had to have slipped with the wrench and did the damage. He then changed his story saying he never touched it when he saw the damage. Then how did you know it was crossed threaded? They would not agree to right their mistake and now I will have to take it to another facility and pay extra for their mistake I pointed to the name on their shirts that says Honest. They are anything but honest. I will make sure to never recommend them in the future. They did not make any effort to stand up and take responsibility

Mr. Starita, You came to us requesting this service without inspection or diagnostic by our team. We saw that your 02 Sensor wire was not connected immediately upon getting the vehicle in the air. The technician stopped & brought to the attention of our service team. He then attempted to remove the 02 Sensor from the exhaust & found that it had been installed incorrectly by someone previously so he stopped. We brought you to the vehicle to show you the way the vehicle had arrived at Honest-1. We had quoted you previously a price for a normal removal & installation. The price did increase with the 02 Sensor being cross threaded since this would take considerable more time. We did not damage the sensor & was upfront about it immediately. We absolutely take responsibility if a mistake is made on our part and we have thousands of customers that recognize our honesty and integrity. We stand behind our work with a nationwide 3 year - 36,000 miles warranty and complimentary roadside assistance. If you would like to discuss further you may call me directly. Gregg - Owner

- Honest-1 Auto Care Fort Mill
5

Honest 1 Auto Care is awesome!

5

Excellent services!

1

towed my truck in after i was quoted 120 to set the timing on my 5.7....ONLY ! 10 min after they received it,they proceed to tell me that itll take 3 hrs and that there are more problems than what i told them. little do you know; ive rebuilt this truck with my bare hands, so ik everything about it. youll not scam me outta hard earned money....shame shame

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