I made an appointment online indicating exactly what I wanted done, replace right front axle assembly and do an alignment. First off when I got there, they told me it's going to be a long time because one of the techs just quit, no problem. Then the tell me it's going to cost $139 to diagnose my problem, I already told them the problem, why do they need to try and charge for that?Then they tell me it's going to be another hour because the part is in Charlotte, why I made the appointment 5 days prior, they should already have the part. I kust feel they were trying to get an extra charge in for something I already did for them, then string me along. Very unprofessional and disappointed in them, I never had any problems in the past.