Fort Mill Auto Repair

6 Years Anniversary
(803) 281-3993hours:
Mon - Fri: 7:30 AM - 5:30 PM
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5

5

5

Honest One is the only place I will take my car. They always do a great job and are so professional. There is constant communication while they have my vehicle so I always know the status of whatever service it’s there for.

5

Honest 1 came to our rescue. They went above and beyond our expectations! They made repairs on our passenger seat that came off track. Another company wanted to replace the whole seat which they were going to charge an insane amount of money for. Honest 1 was able to make the repair quickly and didn’t require expensive parts! They really were the Honest ONE! We definitely will be long term customers!

5

Overall I had a pleasant experience with this shop, everyone was very nice and knowledgeable. There are issues with finding parts I am assuming because of pandemic aftermath but isn’t shops fault or mine but I do recommend this shop for repairs and maintenance. Will be back once we can find parts needed. 😀

5

Fast Service!!! Parts available & installed quickly while I waited! Thank you!!

5

The are helpful and explain what's needed and quote accurate pricing.

2

Nice/courteous staff, but would not personally recommend. Brought in for two specific issues: intermittent issues with getting window to close and diagnosing air conditioning. Nothing else. Reasons I would not recommend: - Expensive upfront cost ($150) to diagnose without that charge applying towards the repairs. - Despite being clear about two reasons for service, the recommended services included: new brakes and rotors, cabin air filter, and a fuel system cleaning. Presumably the diagnosis cost wouldn't be so high if they would focus on issues customer requested. - Ultimately chose to not get the A/C and window fixed. The A/C quoted cost was $1500 and the window fix was approximately $500. - I understand the quoted costs for the repairs. However, the window cost was for a repair that they technicians felt MIGHT fix the issue since they were unable to duplicate the issue in the shop. This did not give a lot of confidence on a recommended repair that would not guarantee a fix. - Despite not bringing the car in for brakes/rotors, I chose to get that done since I knew it was approaching anyway. The work done seemed to be done at the cost in-line with other shops and competently. Staff was courteous. - In general, not a bad shop. I do not like their business model and it's probably good to steer clear from a car repair shop that puts HONEST in their name, haha. The service and charges should speak for themselves.

1

It was terrible! I called and asked if they worked on sprinter vans and they said yes. So i made an appointment and went in. After leaving my car there all day, they did an expensive diagnostic ($160!) and then told me they don’t work on sprinter vans or diesel vehicles. They couldn’t even put Def fuel in it. A huge waste of my time and money

5

Kept me informed and abreast on what was going on with my Vehicle. Nice touch of the little note and Oreo Cookies.

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