Fort Mill Auto Repair

6 Years Anniversary
(803) 548-8118hours:
Mon - Fri: 7:30 AM - 5:30 PM
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4

My reasoning for 4 stars instead of 5 is because I have only used their services once. This past Monday I had scheduled an appointment for an oil change and wheel alignment. I was please to see such a clean and organized facility, with alert and responsive crew members that morning. One thing I enjoyed was the fact that I was made aware of certain concerns that were brought to my attention (tires wearing) but no pressure was added to the complementary quote to get them replaced which was nice. Another thing that I feel separated this experience from any other, was the fact I was able to access photos, and inspection reports specific to what I was having done as well as key observations from the guys that were made during the service. Pretty much upfront and comparable pricing from what I noticed. Nothing to complain about at this time. I’ll be back again!

5

I was happy that you were able to change my oil the same day I came in.

1

5

5

Very happy with this shop! They were incredibly fast and friendly, and they did an great job with my repair. What really stood out though were the small touches. After all the snow and salt on the roads, my rearview camera was filthy (unrelated to my repair), and they took the time to wipe it clean. When I picked up my car, there was a “thank-you for trusting us” note with cookies waiting for me! The repair itself was well done, but their exceptional customer service made the whole experience even better. Highly recommend!

5

5

My experience was good. It was smooth and the job was perfect. I needed two headlamps I had purchased online installed on my Prius. I called around and Honest -1-Auto Care gave me the best price for removing & replacing head lamps. I was able to bring my car right in and they were quick. The facility is clean, the staff are friendly and I plan on using them for all of my future maintenance for my car. I usually bring my car to Toyota service but I decided to give them a try for future needs. I will recommend Honest 1 Auto Care to friends any day.

4

Very good atmosphere and good people

1

I used to take several cars to this location. And I always raved about it unfortunately that is now changed. Honest 1 no longer lives up to their name And should be avoided. I have never been so disappointed in this severe lack of customer service and how rude the service tech was this morning. My little sister is very young and naïve about cars. Which is why I told her to go to honest one for an oil change. Now I feel responsible for her getting scammed honest when lied about the price for the services she asked for and charged her more than double. When we spoke on the phone about it this morning, the lied about it, and then hung up on me. I certainly hope that calls are recorded, and that the owner of reviews the tapes and calls.

5

Jen, Matt, and Sam were all professional, courteous and like their name implies, honest. Fast, reliable service. Even picked me up and dropped me off. I’ll be back! P.S. If you’re an #ASEcertified #AutomotivePro and they ever have an opening? Don’t walk, RUN over there and start a meaningful career with an outstanding community business!

Honest-1 Auto Care Fort Mill is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Honest-1 Auto Care Fort Mill (803) 548-8118 if you have any issues in accessing any area of our website.