My breaks were squeeking and I brought my van in. They checked it out and said it's just a little rust and didn't charge me a dime. They are definitely Honest. We will be back. The waiting room is very clean. I even snapped a few pictures of great recipes from one of their magazines. They guy at the desk is very friendly and helpful. Another guy came in and greeted me as well. They have great customer service skills there and treated everyone that came in very well. A great experience. Book a time so you don't have to wait.