Fort Mill Auto Repair

I am not sure that there is much honesty being practiced at “Honest Auto Care”. The business does what it can do to get you to get unnecessary maintenance performed so they can charge you more money . I went to this establishment trying to save money. After I got my estimate, I said “no thanks” and took my car to the dealership and spent only half of the Honest bid. This was my second visit here and it will be my last.

Took care of problem with my car.

I’m just new to this area, so I was looking for a place to get an oil change, and when I went in, I spoke with Jonathan service manager. He was phenomenal explained everything to me made me an appointment, which was very convenient for me when I came for my appointment, I was greeted by Chris the service advisor he was top notch, Great Service went through everything with me. They were not pushy just overall excellent service I will return again. The price was very fair. The place was very clean and very friendly highly recommend. Thanks for making my day and keep up the amazing job. Don’t forget the complementary coffee and beverages. Thank you

Great customer service and I was able to get my car in short notice. They explained the issues with my car, answered my questions and when I picked up my car they reviewed the completed work and future car care.

Great team of guys very patient when explaining the parts and problems with my car! Didn't make me feel stupid for not knowing thier terminology just explained it. LOVE THAT!

I'm not sure whats going on with mechanics shops or quick change oil/ tire shops lately. It is so hard to find a good mechanic. I brought in my husbands 2017 ford fusion sport to have the 60k mile maintenence and have new tires put on before a road trip. I dont think this shop got a single thing right. I will say that the front desk was friendly and helpful. They didnt try to upsell anything on the 60k mile maintenence, and they helped order the exact tires I wanted. But the quality of work was just awful. Before we left for the trip we wanted to get new tires, have a battery cable lead resecured to the battery since it had been causing some issues and whatever was necessary for the 60k mile maintenence, in this case having the cabin air filter changed. The other items would have been changing the engine air filter and potentially changing the spark plugs. In their honest assessment the latter two were not needed. The tasks performed each had a labor charge and the vehicle took two days to be completed all the while with excellent communication before and during the process. When we got the car back we stopped for gas at the beginning of our road trip and checked tire pressure out of habit. Every tire was a different pressure with the worst being 51psi of 38psi and the others ranging between 34psi and 41psi. We confirmed this from the dash read out and a tire pressure gauge. We corrected this and were willing to overlook it. Roughly a week after, the negative cable that we requested to be tightened and were charged labor for, came off. I had to drive out with tools to fix this since it stranded my husband. Now I'm questioning if the cabin air filter was even changed since its in an inconvenient place to get to through the glove box. I'll be checking it and possibly giving an update. This shop had good reviews, and so have many before it but sadly most have been lacking.

Excellent service - clear and easy communication and the work was well performed.

Fast, Professional and Friendly!