Edit: based on second experience: They charged me over $600 to replace a part I later learned is worth $25. Shouldn't have got my hopes up. Took my car here because of the positive reviews on Google, and I was NOT disappointed. The car needed an oil change and work on the brakes. I planned to have Honest-1 do the oil change and only get an estimate on the brake repars. I got a positive feeling about this company from the moment I walked in the door. They greeted me by name when I walked in, having never even met me, and that was nice. They examined the brakes quickly, while I was still there, and told me their recomendation. I aksed some questions, and even went into the garage to visually inspect what they were telling me, and it all seemed legitimate. They gave me a breakdown of costs for different options, and ultimately I aksed them to go ahead and repair the brakes as well. I had to leave the car for few hours and they gave me a ride home in their courtesy shuttle right away - didn't have to wait. The young man who drove me was very professional and we had a good discussion on during the ride. The repairs were done in a few hours, and they came immediately and picked me up in the shuttle and brought me back to Honest-1. I never felt like they were trying to talk me into spending more money. I felt everything they told me the care needed was accurate. And the repairs made good improvements to the car. I will definitely use them again and recommend them to others in search of an honest repair shop that does quality work.