Fort Mill Auto Repair

4 Years Anniversary
(803) 548-8118updated hours:
Mon - Fri: 7:30 AM - 5:30 PM
1

I'm not sure whats going on with mechanics shops or quick change oil/ tire shops lately. It is so hard to find a good mechanic. I brought in my husbands 2017 ford fusion sport to have the 60k mile maintenence and have new tires put on before a road trip. I dont think this shop got a single thing right. I will say that the front desk was friendly and helpful. They didnt try to upsell anything on the 60k mile maintenence, and they helped order the exact tires I wanted. But the quality of work was just awful. Before we left for the trip we wanted to get new tires, have a battery cable lead resecured to the battery since it had been causing some issues and whatever was necessary for the 60k mile maintenence, in this case having the cabin air filter changed. The other items would have been changing the engine air filter and potentially changing the spark plugs. In their honest assessment the latter two were not needed. The tasks performed each had a labor charge and the vehicle took two days to be completed all the while with excellent communication before and during the process. When we got the car back we stopped for gas at the beginning of our road trip and checked tire pressure out of habit. Every tire was a different pressure with the worst being 51psi of 38psi and the others ranging between 34psi and 41psi. We confirmed this from the dash read out and a tire pressure gauge. We corrected this and were willing to overlook it. Roughly a week after, the negative cable that we requested to be tightened and were charged labor for, came off. I had to drive out with tools to fix this since it stranded my husband. Now I'm questioning if the cabin air filter was even changed since its in an inconvenient place to get to through the glove box. I'll be checking it and possibly giving an update. This shop had good reviews, and so have many before it but sadly most have been lacking.

5

5

5

Excellent service - clear and easy communication and the work was well performed.

5

Fast, Professional and Friendly!

5

Honest One has been my go to mechanic for some time now. They always take great care of our vehicles. They stand behind their work. I just had repair done under their 36/36 warranty. I can trust any repair they say I need is true and not an “over sale”. I highly recommend them to anyone looking for a reliable mechanic.

Thank you Morgan! Always nice to see you and we appreciate your business.

- Honest-1 Auto Care Fort Mill
5

I was in desperate need to get a headlight replaced and these guys let me come in last minute and took care of me and they were nothing but kind to me! I cannot recommend their services enough and I would go back to them in a heartbeat

5

We had a previous experience with Honest— that left us feeling a little frustrated. We received a follow-up call from one of their managers and he apologized for the issues and said they would do better the next time. When we needed more work done and decided to go to them for the work, I was very impressed to see them hold true to their word and work really hard to ensure the experience was a great one! From communication to getting the work done in a quality manner, we were very pleased with our experience and grateful that they listened to our concerns and committed to improving, which they did!

5

Great service!

5

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